Contact
Contact the Editors
Write to [email protected]. One person reads that inbox, so plain detail helps: the page you were on, the operator involved and what you saw.
On this page · 5 sections
What to write to us about
- A figure that is wrong or out of date. A welcome offer, a wagering multiple, a minimum deposit, a withdrawal time. Send the page and what the operator's terms say now — we check it against the source and correct the page.
- A link that does not work or sends you somewhere unexpected.
- An operator behaving badly towards players from the Philippines: verification that never ends, a withdrawal that is refused on a term buried in the small print, support that stops answering. We cannot force an outcome, but a pattern of reports is a reason for us to re-check the operator and drop it from our lists.
- A question about the rules here — PAGCOR licensing, the 21+ age limit, tax, what an offshore licence actually covers. If the answer is useful to more than one person, it ends up in our FAQs.
What we cannot do
We are a guide, not a bookmaker and not a casino. We have no access to your account, your balance, your documents or your bets, and we cannot release a withdrawal, reset a password or reverse a bonus. Those belong to the operator's own support, which is reachable from inside your account. If you are asking about money that is already with an operator, start there — then tell us how it went.
The order of our lists follows commercial agreements, explained on Commercial partnerships. What we will not do is run an operator's own copy as a review or take money to remove one; offers of that kind go unanswered.
Corrections policy
When we get something wrong we change the page and, where the error mattered, say what changed. We do not quietly delete pages to make a mistake disappear. How the ratings are made in the first place is set out on How we rate.
Who you are writing to
Mail to [email protected] reaches Rookquay Networks Limited, the publisher of odds.ph, Imperial Ocean Plaza, Ocean Village, Gibraltar GX11 1AA. There is no telephone line; email is the only channel. The 1553 number on this page belongs to the NCMH public crisis service, not to us.
If gambling has stopped being fun
No email to us is the right first step for that. Help in the Philippines is free and confidential on 1553, and every PAGCOR-licensed operator is required to offer deposit limits and self-exclusion from inside your account. You must be 21 or over to gamble here.